Returns & Refund Policy – FitVitalis

Returns & Refund Policy

FitVitalis is proud to offer the highest quality & best tasting protein products on the market, designed to satisfy your sweet tooth without compromising your nutritional goals — making it easier (& tastier) to maintain your health & fitness journey. It’s amazing how delicious protein products can taste when they aren’t dry & chalky!

With that said, we also need to stress that the key to ensuring the best tasting, most satisfying FitVitalis experience, is to follow the directions exactly as written. We understand that our products are not for everyone, and we truly do appreciate your feedback!

30-Day Refund Policy

Your satisfaction is incredibly important to us, so we proudly offer a 30-day refund policy on any unopened & unused products, minus the cost of return shipping.

Request a return — please visit our return portal:

Return Portal https://fitvitalis.com/my-account/

Damaged or Faulty Items

If a product gets damaged or was faulty upon delivery, please contact us at customerservice@fitvitalis.com with the subject line "Damaged Item(s)".

Please include your order number, name, and an image of the damaged item(s) so we can resolve the issue as quickly as possible.

FitVitalis reserves the right to grant or deny any refund request at our sole discretion. We are committed to fairness and transparency, and we will always do our best to make things right for our customers.

Returns & Refund Policy

30-Day Refund Policy

Damaged or Faulty Items

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